We're determined to work on the task of bringing more transparency to our roadmap. As part of this bigger effort to give a more realistic insight into the features we are going to implement from your suggestions, we're reviewing our issue tracker guidelines.
There are 2 projects in YouTrack related to IntelliJ IDEA:
IntelliJ IDEA (http://youtrack.jetbrains.com/issues/IDEA)
This is the main tracker project, containing all the issues that are planned to be implemented or fixed in IntelliJ IDEA in the near future. Both issues submitted by external users and issues coming from the team are filed there.
If the description is not clear, or more information is needed, an assignee (or the person sorting the feedback) shall ask the reporter for more information. Such issues can be marked with the "need-reply" tag. If the submitter does not respond for 30 days, we assume that the problem went away or lost its severity, so we resolve it as "Incomplete".
Hard-to-reproduce bugs shall be assigned to one of the testers. If the tester fails to reproduce it and the submitter does not provide more information, the issue shall be resolved as "Cannot reproduce".
Support-like issues ("I cannot find a way to compile my project...") shall be assigned to Sergey Baranov (IDEA technical support specialist).
If the issue is unlikely to be resolved in the nearest future it shall be postponed as "Shelved" or moved to IDEABKL.
IDEA Backlog (http://youtrack.jetbrains.com/issues/IDEABKL)
This project contains issues which we do not plan to implement in the nearest future (1-2 releases). There are several reasons for an issue to be moved to IDEABKL:
We periodically scan IDEABKL project for:
and move the most deserving issues to IDEA (though there are no formal rules for making such a decision).
To get notifications on what happens in the tracker, you can subscribe to RSS feeds in each of the projects. RSS feeds are available for any filters you create.