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If the TeamCity build agent is run as a service (e.g. it is installed as a Windows service), try running the TeamCity agent under a regular user with administrative permissions from the command line. See also Windows Service limitations.
If this fixes the issue, you can try to figure out why running under the service is a problem for the build. Most often this is service-specific and is not related to TeamCity directly. Also, you can setup the TeamCity agent to be run from the console all the time (e.g. configure an automatic user logon and run the agent on the user logon).

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