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TeamCity supports a set of events that can generate user notifications (such as build failure, build type responsibility changedinvestigation state changes, etc). On event occurrence, for each notificator type, TeamCity processes notification settings for all the users to define users that the notification should be sent to.

When the set of users is determined, TeamCity fills the notification model (the objects relevant to the notification as "build", responsibility investigation data, etc.) and evaluates a notification template that corresponds to the notification event.
The template uses the data model objects to generate output values (e.g. notification message text). The output values are then used by the notificator to send the message. Each notificator supports a specific set of the output values.