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  • How to enable core logs
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Here are steps to enable core logs:

  1. Delete %temp%\JetLogs directory;
  2. Open Profiler configuration windows (Profile -> Your application type);
  3. Press Ctrl+Shift+Alt+F11 -> You will get "Expert options" button. Click it;
  4. Check the checkbox "Enable Logs" (only this checkbox, another ones only by support request). Click OK;
  5. Start profiling;
  6. Logs are stored to %temp%\JetLogs folder after closing controller window;
  7. Please zip logs and send to us.
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